Sucess Stories

See how merchants have experienced remarkable success using Cleverific's robust order editing tools and self-service order editing features for Shopify. Read real-life success stories of brands streamlining operations, reducing support volumes, and automating fulfillment processes.

Maintaining Customer Service Excellence During Salesforce to Shopify Migration
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Maintaining Customer Service Excellence During Salesforce to Shopify Migration

A premier outdoor apparel brand strategically migrated from Salesforce to Shopify for lower costs and faster innovation, but lost critical order management flexibility. By implementing Cleverific's self-service order editing, they reduced cancellation requests by 50%, empowered hundreds of daily customer edits, and maintained their customer-first service approach. This case study demonstrates how the right app partner can bridge platform migration gaps without compromising service quality.

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Fracture Captures Perfect Solution with Cleverific's Order Editing and Self-Serve Solutions
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Fracture Captures Perfect Solution with Cleverific's Order Editing and Self-Serve Solutions

Fracture, a custom glass photo printing company, overcame Shopify's native editing limitations with Cleverific's Order Editor and Customer Portal. These solutions streamlined order modifications, enabled customer self-service, and boosted efficiency. With 87% of cancellations resulting in new orders and 18% of customers increasing order value, Fracture achieved significant time savings and improved customer satisfaction.

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