Sucess Stories
See how merchants have experienced remarkable success using Cleverific's robust order editing tools and self-service order editing features for Shopify. Read real-life success stories of brands streamlining operations, reducing support volumes, and automating fulfillment processes.
Lighting the Way: Northwood Candle Co.'s Shift to Self-Serve Customer Care
Northwood Candle Company was spending 40 minutes on each customer order change. With Cleverific's Customer Portal, they cut that time to zero, delighting customers and freeing up staff to focus on growth. Discover how this small business transformed their operations and set the stage for expansion.
Fracture Captures Perfect Solution with Cleverific's Order Editing and Self-Serve Solutions
Fracture, a custom glass photo printing company, overcame Shopify's native editing limitations with Cleverific's Order Editor and Customer Portal. These solutions streamlined order modifications, enabled customer self-service, and boosted efficiency. With 87% of cancellations resulting in new orders and 18% of customers increasing order value, Fracture achieved significant time savings and improved customer satisfaction.
Fashioning success in ecommerce: How HAPP Brand triumphed over order management hurdles
See how HAPP Brand, an upscale motherhood accessory line, overcame ecommerce challenges and expertly streamlined promotions, reduced return costs, and enhanced their customer experience.
How Peter Manning NYC removed 99% of order support requests with self-service order editing
Peter Manning NYC scored a win in efficiency by letting customers take the reins and edit orders themselves with Customer Portal, freeing up their staff to focus on their core business and delighting customers.
How Pacific Pickle Works enhanced their customer experience despite being a small support team
Pacific Pickle Works found the perfect solution for extending the power of a small support team in Customer Portal, a new feature empowers customers to make their own changes to orders.
How a sales team easily converts abandoned carts into customer conversations & sales
UroTuning leveraged Cleverific Order Editor to swiftly turn abandoned carts into draft orders that their sales team could send to customers, converting more abandoned carts into completed sales.
