Sucess Stories

See how merchants have experienced remarkable success using Cleverific's robust order editing tools and self-service order editing features for Shopify. Read real-life success stories of brands streamlining operations, reducing support volumes, and automating fulfillment processes.

Maintaining Customer Service Excellence During Salesforce to Shopify Migration
Success Stories Tu Pham Success Stories Tu Pham

Maintaining Customer Service Excellence During Salesforce to Shopify Migration

A premier outdoor apparel brand strategically migrated from Salesforce to Shopify for lower costs and faster innovation, but lost critical order management flexibility. By implementing Cleverific's self-service order editing, they reduced cancellation requests by 50%, empowered hundreds of daily customer edits, and maintained their customer-first service approach. This case study demonstrates how the right app partner can bridge platform migration gaps without compromising service quality.

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Fracture Captures Perfect Solution with Cleverific's Order Editing and Self-Serve Solutions
Success Stories Tu Pham Success Stories Tu Pham

Fracture Captures Perfect Solution with Cleverific's Order Editing and Self-Serve Solutions

Fracture, a custom glass photo printing company, overcame Shopify's native editing limitations with Cleverific's Order Editor and Customer Portal. These solutions streamlined order modifications, enabled customer self-service, and boosted efficiency. With 87% of cancellations resulting in new orders and 18% of customers increasing order value, Fracture achieved significant time savings and improved customer satisfaction.

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Shopify Success: How Naturalmat Streamlined Order Management for Their Sustainable Mattress Business
Deanna Spagnuolo Deanna Spagnuolo

Shopify Success: How Naturalmat Streamlined Order Management for Their Sustainable Mattress Business

Discover how Naturalmat, a sustainable mattress company, overcame Shopify's customization limitations using Cleverific's order customization app. Learn how this Certified B business streamlined operations, improved customer satisfaction, and scaled their bespoke mattress offerings across online and in-store channels. See why Cleverific became an indispensable tool for Naturalmat's unique Shopify-based business model, enabling unparalleled order flexibility and efficiency.

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