Cleverific

Let customers edit orders without ever contacting your support team

Built for Shopify, self-serve order editing cuts your most frustrating support tickets. A short post-checkout window lets customers edit their own orders, then turns that visit into 15-40% more revenue before fulfillment.

21-day free trial200% ROI guaranteeCancel anytime

Trusted by 3,500+ Shopify brands for order editing and post-purchase revenue.

NoBullThird LoveShady RaysEVRYNatural MatFOB
Shopify
Cleverific Order Editor
Cleverific Order Editor dashboard inside Shopify admin

Setup

Get setup in less than 30 minutes

Drag-and-drop setup, no code required. If you can't get fully configured in 30 minutes, we'll credit you a full month and offer our VIP Onboarding Service for free.

Learn more

Configure

There's a setting for that

Control how long orders stay editable and what customers can change. Configure rules with full flexibility at the order, customer, or line item level.

Learn more

Mobile

Built mobile-first

Over 80% of customers edit orders on mobile. Cleverific is mobile-first by design.

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Integrations

Works with your stack, guaranteed

10 years on Shopify, 12,000+ merchants. We integrate with every major ERP, 3PL, and shipping platform.

Learn more

i18n

First class language support

Multi-language support across dozens of languages and regional dialects. Customize every word and accent mark to fit your brand.

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Your customer placed the order…
now what?

Cleverific keeps the post-checkout window working for you by capturing revenue and reducing churn at every step.

1. Eliminate the most stressful support tickets

Stop the back-and-forth that frustrates everyone. A 15-60 minute self-serve window after checkout is enough for customers to fix 80-90% of the issues your team currently fields, including addresses, sizes, quantities, and product swaps, while support focuses on the questions only people can answer.

"We eliminated order change delays. Customers self-serve, and our team focuses on what matters."
Lems Shoes & Logistics Angels
Lems Shoes & Logistics Angels
MC
Maya Chen
support@yourbrand.com · 2:14 PM
URGENT
Wrong shipping address!! Please change ASAP
Hi - I just placed order #1153 and accidentally used my old address. Can you please update it before it ships? I really need this changed today.
Re: my order - still nothing? It's been 4 hours…
+ 3 more in this thread
replaced by
Order #1153
$130.00
Editable · 3h left
Edit shipping address
New address
Maya Chen
482 Bedford Ave, Apt 4C
Brooklyn, NY 11211
Updated. Confirmation sent.

2. Post-purchase upsells and cross-sells

Our data-driven engine matches every offer to your highest-converting messaging in real time, with built-in A/B testing and upsell/downsell flows that maximize conversions on every order.

"We have had an incredible experience working with Cleverific. Best offering we've found in the Shopify ecosystem."
KUIU
KUIU
Order confirmed
#12345 · Thanks, Jordan!
Limited offer
00:58
You're $10 from free shipping.
Add this to your order and we'll bundle it into the same box - plus 15% off.
Travel Set - Refill Trio
$22$17
−15%
Subtotal · 2 items$84.00

3. One-click retention and repeat purchases

Predict the next sale before the customer even thinks about it. Cleverific's Retention Engine personalizes each shopper's perfect next product and reorder date, then routes win-back, replenishment, 1-click checkout, and subscription offers through Klaviyo, Attentive, and your other messaging tools.

"Streamlined our order management workflow and dramatically improved customer experience."
Function of Beauty
Function of Beauty
Maya Chen· customer #88421
Lifecycle · auto
Day 0
Order #1153 placed
1 × Travel Set · $84
Day 32
Replenishment trigger
Auto-detected - 65% of buyers reorder by D40
Day 33
Email opened · CTR 24%
Subject: "Restock - your Travel Set, 10% off"
Day 34
1-click reorder
$87 captured · zero ad spend
+$87

4. Turn customer support into a revenue center

Once self-serve order editing absorbs the routine ticket volume, your support team's bandwidth opens up for what really matters: revenue. Cleverific equips them with the post-purchase upsells, retention triggers, and subscription offers most likely to convert in every conversation.

"Created a complete order management system from self-service to complex internal edits."
Shady Rays
Shady Rays
c
Cleverific PRO Audit
Prepared for: Your Brand · Apr 2026
Confidential
Untapped opportunity · 12 months
$1.9M
based on 365 days
of your store data
Projected monthly revenue
+38% YoY
Where the revenue comes from
01
Free shipping nudge
$612K
02
Replenishment automation
$480K
03
Post-purchase BXGY
$384K
04
1-click win-back
$264K
05
Cross-sell engine
$168K
Audit takes 15 minutes · No commitment
Book your audit

Works with the stack you already run.

10 years on Shopify. 12,000+ merchants. We integrate with every major ERP, 3PL, email, and shipping platform - and orders sync in real-time.

See all integrations
Klaviyo
Klaviyo
NetSuite
NetSuite
ShipStation
ShipStation
Celigo
Celigo
Stord
Stord
Loop Returns
Loop Returns
Rebuy
Rebuy
AfterShip
AfterShip
Brightpearl
Brightpearl
Downpay
Downpay
Intuitive Shipping
Intuitive Shipping
MyWorks
MyWorks

10 years of 5-star reviews and counting

See why thousands of Shopify merchants trust Cleverific to transform their post-purchase experience.

Frequently asked questions

Have another question? Reach out to our team.

Yes. Cleverific integrates with every major 3PL and fulfillment provider. Orders sync in real-time, and edits are automatically communicated to your warehouse before fulfillment.
Yes. We integrate with every major ERP, 3PL, and shipping platform including ShipStation, NetSuite, Klaviyo, and more. After 10 years on Shopify, we've seen it all.
Most merchants are fully configured in under 30 minutes. Our drag-and-drop setup requires no coding. If you need help, our team offers free onboarding assistance.
You control the edit window. Set time limits, fulfillment status rules, or custom conditions. Orders automatically become non-editable based on your rules. Learn more about self-serve order editing configuration.
Absolutely. Customers can add products, change quantities, swap variants, update shipping addresses, and more. You decide exactly which actions to allow through self-serve order editing.
Cleverific syncs with Shopify's inventory in real-time. When customers edit orders, inventory is automatically adjusted. No overselling, no manual reconciliation.
Yes, we offer a 21-day free trial for self-serve order editing with full access to all features. No credit card required to start. For our PRO platform, schedule a PRO Audit to learn more.
PRO is a methodology for boosting AOV and CLV without spending more on ads-it makes every ad dollar work harder. Our platform implements this framework by capturing additional revenue after checkout but before shipping through smart upsells, cross-sells, and retention triggers.

Fewer support tickets.
More revenue per order.

Give customers a short window to edit their own Shopify orders after checkout. Cut your most frustrating tickets and capture more revenue before fulfillment.