Order editing for Shopify subscriptions

Let customers make one-time changes to subscription orders

Works with Recharge, Skio, Loop, Bold, and any subscription app that creates Shopify orders.

One-time changes to individual orders

Customers edit individual orders Address, variant, quantity, or cancel—for that specific order only. The subscription itself stays unchanged.

Subscription management stays separate

Pause, skip, frequency, payment—that stays with your subscription app. Cleverific handles one-time changes to individual orders.

No waiting for your team

Customers make changes through self-service instead of submitting a ticket and waiting for someone to process it.

Works with any subscription app

Recharge, Skio, Loop, Bold Subscriptions, Seal, or any app that creates Shopify orders. Cleverific edits the order after it's created—the subscription platform doesn't matter.

One-time changes without the back-and-forth

Your subscription app creates orders automatically. But customers still need to make one-time changes: they're traveling, they want a different flavor this month, they realized their address is wrong.

Without self-service, these become support tickets. Your team processes routine requests instead of handling real issues. And customers wait for something that could have been instant.

Self-service fills the gap between "order created" and "order shipped"—letting customers handle their own one-time changes while the subscription stays intact.

What customers can fix

  • Shipping address (traveling, moved, send to work)

  • Product variant (different flavor, size, color this month)

  • Quantity on that order

  • Cancel that specific order

Fewer tickets, happier subscribers

  • Fewer support tickets for one-time order changes

  • Customers get instant resolution 24/7

  • Subscription stays intact—only that order changes

  • Your team handles actual issues, not routine edits

⭐️ ⭐️ ⭐️ ⭐️ ⭐️

"We want to make it easier for customers—we don't want them to have to reach out to us. It's always 100% easier for them to use self-service options."

A black and white drawing of a cat sitting on a tree branch, with leaves and branches visible.

Alejandro Reyes, Director of Client Experience, Evryjewels

FAQ

  • Yes. Cleverific works with Recharge subscription orders. After Recharge creates an order in Shopify, customers can edit that specific order through Cleverific's self-service portal while the underlying subscription remains unchanged.

  • Yes. Cleverific integrates with Skio subscription orders. When Skio generates an order, customers can make one-time changes through self-service before the order ships.

  • Yes. Cleverific works with Loop Subscriptions. Customers can edit individual orders created by Loop while their subscription settings remain intact.

  • Yes. Customers can edit subscription orders through self-service after the order is created. They can change their shipping address, swap product variants, adjust quantities, or cancel that specific order—depending on what you enable. The subscription itself stays unchanged.

  • No. Customer edits only apply to that specific order. Future subscription orders will continue to generate based on the customer's subscription settings in your subscription app. Only the current order is modified.

  • No. Subscription management features like skipping, pausing, or changing frequency stay with your subscription app. Cleverific handles one-time edits to individual orders after they're created—not subscription settings.

  • No. Cleverific edits the individual order, not the subscription. The customer's subscription settings, frequency, payment method, and future orders all remain unchanged in your subscription platform.

Turn post-purchase order changes into
 self-serve wins

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