Order editing for Shopify bundles

Self-service editing for orders with product bundles

Customers change address, swap variants, or cancel—bundle structure stays intact.

Edits that keep bundles intact

Customers handle their own changes

Address updates, variant swaps, quantity changes, cancellations—customers do it themselves through self-service instead of contacting your team.

You control what's editable

Enable or disable each type of change. Set time windows. Restrict by product tags or order tags. Your rules, not ours.

Bundle structure stays intact

Edits don't break your bundles. Customers change what they need, and fulfillment and inventory stay accurate.

Works with Simple Bundles

Partner integration with Simple Bundles by Freshly Commerce. If you're using Simple Bundles, your customers can edit those orders through Cleverific's Customer Portal.

What customers can fix

  • Shipping address

  • Product variants (size, color, options)

  • Quantities (if enabled)

  • Cancel the order (if enabled)

Other bundle apps

Using a different bundle app? Cleverific can edit orders containing bundles from other apps too. Contact us to confirm compatibility with your setup.

Faster resolution, accurate fulfillment

  • Fewer support tickets for routine bundle order changes

  • Customers get instant resolution instead of waiting

  • Bundle structure stays intact for accurate fulfillment

  • No more canceling and recreating orders to make simple changes

  • Your team focuses on issues that actually need them

⭐️ ⭐️ ⭐️ ⭐️ ⭐️

“Customer Portal has been incredible for us—we're seeing thousands customer self-service edits per month that previously would have been support tickets.”

The image displays the logo for Shadyrays with a stylized sun and the text 'SHADYRAYS'.

Josh P., Customer Service Team Lead, Shady Rays

Bundle order editing FAQ

  • Yes. Cleverific partners with Simple Bundles by Freshly Commerce to provide seamless order editing for product bundles. Customers can edit orders containing Simple Bundles products through Customer Portal while bundle structure stays intact.

  • Yes. Customers can edit orders that contain product bundles through self-service. They can change their shipping address, swap product variants, adjust quantities, or cancel the order—depending on which options you enable in your settings.

  • No. Bundle structure stays intact during customer edits. When customers make changes through Cleverific, the bundle associations remain accurate for inventory tracking and fulfillment.

  • Cleverific can edit orders containing bundles from other bundle apps beyond Simple Bundles. Contact us to confirm compatibility with your specific bundle app setup.

  • Yes. Bundle pricing and discounts stay intact when customers edit orders. The bundle discount structure remains accurate even after changes are made.

See how it works with your bundles

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