★ ★ ★ ★ ★ Trusted by thousands of Shopify merchants
Unlock hidden revenue with self-serve order changes.
Eliminate customer support tickets and increase AOV by letting customers make self-serve order changes
✓ 30-day money-back guarantee
Brands you know and love worldwide trust Cleverific to ship Shopify orders faster.
Empower customers with self-serve order editing
CUSTOMER SELF-SERVICE ORDER EDITING
✔ Avoid unnecessary returns by letting your customers change size, color or variant post-purchase.
Let customers update orders without contacting support. Let your customers adjust orders to suit their needs. Use Customer Portal to set rules like editing window timeframes or set rules to allow your customers to
Change a product size or color
Change their shipping address or shipping method
Add or remove quantities from their order
Add new items to their order
Cancel their order or remove an item
Trust your customers to make order changes so you don’t have to.
Brands transforming their business with Cleverific
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Fracture develops perfect customer service efficiency by letting customers make changes post-purchase
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Function of Beauty eliminated their 15-day customer service backlog and boosted CSAT scores
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Peter Manning NYC removed over 90% of order support requests with self-service order editing
Extend Shopify’s order editing capabilities with Cleverific
ORDER EDITING FOR CUSTOMER SERVICE
✔ Exchange orders, edit billing, product options, price, taxes and more with ease using Cleverific.
Seamlessly edit orders beyond Shopify’s native editing capabilities. Intuitively manage, edit, and exchange orders to suit your unique business needs. With Cleverific, you can easily make order edits that can’t be made in Shopify. Say goodbye to canceling and recreating orders just to make the change your customers need.
Change shipping method or billing addresses
Edit product pricing or options
Modify taxes, order dates, and custom fields
and more!
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“Instead of getting bogged down in order modifications and cancellations, our representatives can now focus on the kind of high-touch, personalized service that really sets us apart. They're spending more time helping customers choose the perfect size for their print or advising on image quality. It's the kind of service that turns customers into advocates.”
— Jackson Bodiford, Digital Product Manager, Fracture
Streamline your bundle fulfillment with order editing automation
SPLIT BUNDLES WITH AUTOMATION
✔ Automatically split bundles into individual skus for faster fulfillment.
Unbundle your subscription SKUs for faster fulfillment. No more fulfillment errors caused by using a single SKU for all bundled products. Use automation to expand your bundle & subscription SKUs into individual products for easier fulfillment and better inventory control with Cleverific + Shopify Flow.
★ ★ ★ ★ ★
“Literally, everybody who ships physical products would benefit from Customer Portal. It doesn’t hurt to have the feature in today’s day and age where Amazon sets up the level of what’s expected in customer service. Since Amazon can edit and cancel orders, I feel everybody needs to have it.”
- Nikola Jovanovic Operations Manager, Peter Manning NYC
Create automated and personalized campaigns with ease.
AUTOMATED GIFT-WITH-PURCHASE CAMPAIGNS
✔ Get your marketing campaigns started faster with automation.
You can create automated GWP campaigns tailored to your unique customers. Automatically add promo products to orders based on your segmentation rules. So when you want to make your top-spending clients feel appreciated with a thank-you gift, you can launch your campaign quickly with Cleverific + Shopify Flow.
Turn post-purchase order changes into self-serve wins
Install Cleverific Order Editor from the Shopify App Store today.
✓ 7-day free trial ✓ 30-day money-back guarantee