Cleverific

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What's happening at Cleverific.

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We built self-serve order management before Shopify did: Our 10-year bootstrapped journey
Tuesday, December 2, 2025
We've been working together since 2009. After 10 years of building Cleverific and serving over 12,000 customers, we wanted to share what we've learned. Starting...
Q2 2025 Feature Updates: Billing Address Editing, Custom Fields, and International Support
Tuesday, July 8, 2025
The quarter in review: We shipped three major features that directly address brand pain points: billing address editing in Customer Portal and Quick Mode, custo...
How to Control Which Products Customers Can Self-Edit in Shopify
Wednesday, June 11, 2025
To control which products customers can edit after placing their order, you use a self-service order editing app like Cleverific that reads product tags from Sh...
Enhancing E-commerce in 2024: Major Improvements to Cleverific's Self-Service Customer Portal
Thursday, January 9, 2025
What a year it's been! In 2024, we focused on significantly expanding our self-serve order editing capabilities while giving merchants more powerful tools to ma...
Stopping shipping errors in ecommerce: the power of address validation & customer self-service order editing
Thursday, September 14, 2023
How can you improve your ecommerce shipping? Improving your ecommerce shipping: effective strategies To improve your e-commerce shipping, taking steps to rectif...
How providing an amazing customer experience with self-service editing benefits your Shopify store
Tuesday, September 5, 2023
Self-service order editing on Shopify We're all on the quest for that holy grail - a seamless, satisfying customer experience that earns not just repeat sales b...
Rethinking Shopify order cancellations: A data-informed approach
Thursday, August 24, 2023
Why customer self-service order editing matters for your bottom line Did you know that over 80% of cancelled orders on Shopify are immediately replaced with new...
Everything you need to know about Cleverific’s new customer self-service tool, Customer Portal
Tuesday, April 4, 2023
Customer Portal is Cleverific’s newest tool to create an amazing customer experience. Within Cleverific, Customer Portal lets Shopify merchants set up a proacti...
Can your customers edit their own orders? Here’s why you should let them
Monday, March 20, 2023
What happens when a customer places an order then needs that order modified? Usually, the request will go into a support queue or result in a costly product ret...
What is Customer Portal? A new feature coming soon to Edit Order
Monday, April 18, 2022
Customer Portal lets you solve customer problems before they become 1-star reviews Currently, when your customers run into issues with an order, they have one o...
How to change a customer’s billing address in Shopify after checkout
Monday, July 19, 2021
You can change billing addresses on Shopify orders using Cleverific. Customers can update their own billing addresses through Cleverific's self-serve Customer P...

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