What's happening at Cleverific.

We've been building Cleverific for 10 years. Customer service has always been our first priority, but we never actually discussed why until recently. We both ca...

How to improve customer service during high-volume The frenzy of managing online customer inquiries during high-volume sales periods is a demanding time when yo...

How do I prepare my online store for the holiday season? Preparing your online store for the holiday season involves more proactive planning than just decking i...

What does customer loyalty mean for your business? For most ecommerce stores, customer retention is an important metric to stay on top of. It’s widely known tha...

In a world of heightened ecommerce competition, how will your ecommerce store compete? There are an estimated 12-24 million ecommerce stores globally, each one...

What’s one thing that can set you apart from the competition and have your customers coming back for more? You don’t need to reinvent the wheel or even hop on b...

Did you know that one of the biggest factors in customer loyalty is your customer service response time? According to HubSpot research , 90% of customers rate a...

The unsung hero of your ecommerce business: Your customer service team Every business wants loyal, happy customers, and your customer service team has a direct...

Is that a jingle bell or notification ping from your inbox? 🔔 For business owners and support managers preparing for the holidays in 2020, it’s probably the la...