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How to improve customer retention through an exceptional post-purchase experience
Monday, March 18, 2024
Your customer bought from you. Now what? Congratulations on that sale you’ve recently made! As that confirmation lands in your inbox, there's the satisfying sou...
Recession-proof your online store: Strategies for thriving in tough economic times
Monday, January 8, 2024
The American economy is facing a recession, and as an online business owner, it's more important than ever to be prepared for the challenges ahead. With consume...
How to build loyalty with impeccable customer service: 5 tips for Shopify merchants
Sunday, March 26, 2023
What does customer loyalty mean for your business? For most ecommerce stores, customer retention is an important metric to stay on top of. It’s widely known tha...
3 ways your customer service team can resolve issues faster
Tuesday, October 25, 2022
Did you know that one of the biggest factors in customer loyalty is your customer service response time? According to HubSpot research , 90% of customers rate a...
Five lesser-known tips on abandoned cart recovery you’re probably not doing
Friday, September 16, 2022
If you’re struggling to get your abandoned cart recovery to work, you’re not alone. Cart abandonment affects every ecommerce store, and we at Recapture are extr...
5 best subscription business metrics you should measure for sustainable growth
Tuesday, April 12, 2022
You’ve set up your subscription business . Now, it’s time to see if what you’ve done is effective. Enter subscription business metrics . These numbers are like...
A change is coming: What to know about Edit Order’s pricing update
Tuesday, July 20, 2021
Edit Order's monthly price is updating for select merchants Because of your loyalty and support for Edit Order, our team has been able to spend the last two yea...

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