Just announced at Shopify Editions: Winter ‘25: Cleverific now offers Customer Account Extensions for Shopify, bringing our powerful order management tools directly to your customer account pages. This seamless integration brings our self-service order editing directly into your store's customer account, creating a unified, branded experience.

Customer experience standards are at an all-time high, and your customers want to manage their orders easily, without having to leave your store or remember another password. With Shopify’s Customer Account Extensions, you can now bring powerful apps like Cleverific right into your store's customer account pages—no more dealing with separate logins or sending customers to multiple portals to manage their orders.

As a launch partner, we’ve worked directly with Shopify’s product team to ensure our self-service order editing features fit seamlessly into your customer experience.

Empower your customers with self-service tools directly in Shopify customer accounts.

With Cleverific's Customer Account extensions, your shoppers can make order changes in the same familiar space where they track deliveries and check order status.

Say goodbye to back-and-forth emails about address typos or last-minute size changes. Your customers can now:

Fix shipping address typos and errors instantly
Switch to a different size or color before items ship
Adjust order quantities up or down as needed
Cancel orders without contacting support
Request other changes with ease

This self-service approach means your customers get what they need faster, and your team spends less time handling routine order modifications. It's a win-win prevents customers from getting frustrated, keeps support from scrambling to fix orders before they’re fulfilled, and nets huge saves on lost and returned orders.

Real results for Shopify merchants

Merchants using Cleverific's self-service order management tools see dramatic improvements in support efficiency and customer satisfaction:

Reduce order modification tickets by up to 90%
Save dozens of support hours each month in ticket handling
Empower customers to make instant changes instead of waiting for support responses

“Instead of getting bogged down in order modifications and cancellations, our representatives can now focus on the kind of high-touch, personalized service that really sets us apart. They're spending more time helping customers choose the perfect size for their print or advising on image quality. It's the kind of service that turns customers into advocates.”

— Jackson Bodiford, Digital Product Manager, Fracture

Now with customer account extensions, it’s easier for merchants to get these impactful results.

How it works

Here's what you can expect with Cleverific's new extensions for Shopify’s Customer Accounts.

For your customers

Clear, intuitive tools for making order changes
Instant access to self-service features
Consistent branding that matches your store's look and feel
One simple login through Shop Pay—no more password juggling

For your team

5-minute setup with zero coding required to add blocks and features to your customer account pages
Easy customization of customer-facing features, timeframes and more
Powerful Order Editor to handle complex situations
Appearance and functionality that seamlessly matches your current store

Get ready

Keep an eye on your Shopify admin - in January 2025, you'll be able to add Cleverific's self-service order editing tools seamlessly into your customer account pages, giving your customers the power to manage their orders directly from their account dashboard.

Book a demo with us today if you're ready to reduce support tickets by up to 90%, save costs, and give your customers the self-service experience they expect.

Schedule a demo

Elevate Your Customer Experience with Cleverific + Shopify Customer Account Extensions