Order Editing for Shopify
Backend Order Editing
Cleverific extends Shopify's order editing so you can effectively manage customer requests, draft flawless sales orders, boost productivity, and ship orders faster.
When Shopify's editing isn't enough
Can't make a change on an order? Production or fulfillment confused by order details? Orders stuck in processing too long? Shopify's native editing has limitations that cost you time and frustrate customers.
Cleverific gives you two powerful editing modes: Quick Mode for fast, everyday edits with a clean interface, and Advanced Mode for complex changes that Shopify simply can't handle—like editing orders after 180 days or modifying tax rates.
Trusted by merchants
- Years on Shopify
- 10+
- Merchants served
- 12K+
- Free trial
- 21 days
- Customer rating
- 5 stars
Quick Mode
Faster, stronger order edits for high-volume stores
Interface
Clean, practical design
Check customer name, email, and order number at a glance. Access customer information directly from any order with a clear UI built for speed.
Edits
Extra options for unique needs
Beyond Shopify's basics: add line item discounts, change color and size in 2 clicks, and modify custom fields without workarounds.
Speed
Built for high volume
Boost processing speed with shortcuts. Add products to orders in seconds using product groups you configure once.
Customer Data
View customer info on order
See customer details, order history, and notes without leaving the order screen. Everything you need in one place.
Payments
Custom payment messages
Save custom messages for payment requests. Personalize communication without retyping the same text for every order.
Advanced Mode
Break through Shopify's limitations
Order Level
Expanded order access
Change billing and shipping addresses, switch customers, adjust shipping rates, add cart discounts to existing orders—edits Shopify won't let you make.
Line Items
Versatile product edits
Modify pricing, exchange variants inline, change product weight, add unlimited discounts. The sky is the limit for customizing products.
Wholesale
Tax exemptions made easy
Set customers as tax exempt with one click. Modify tax rates and add custom fields for B2B orders—simple and intuitive.
No Limits
Edit orders after 180 days
Shopify locks orders after 180 days. Advanced Mode doesn't. Edit old orders, modify custom fields, and fix issues on any order regardless of age.
Draft Order Editing
Built for sales teams and B2B orders
Cleverific's extensive order creation and editing features are designed with sales teams in mind. Easily include all the necessary details for high-touch sales, B2B/wholesale orders, custom orders, and phone orders.
Product customization
Manually add or change unlimited line item properties, or use templates to accurately capture product customization details.
Structured order data
Use custom field templates to capture additional order details (note attributes) for accurate order customization and detailed processing.
Abandoned cart recovery
Convert abandoned carts to draft orders to add incentives, discounts, or assist customers with high-touch orders.
Order validation
Add requirements for note attribute fields or line item properties to reduce errors and improve accuracy on every order.
“We want to make it easier for customers—we don't want them to have to reach out to us. It's always 100% easier for them to use self-service options.”
Alejandro Reyes
Director of Client Experience, Evryjewels
Frequently asked questions
- Shopify's native editing is limited—there are many edits it simply won't let you make, like modifying tax rates, editing orders after 180 days, or adding cart discounts. Even for basic changes, you'll deal with multiple clicks and manual entry that increase errors and slow processing.
- You can, but when customers finally reach support, the last thing they want is to repeat everything or provide payment details again. 60% of customers won't come back after just one bad experience.
- Yes. We integrate with Shopify Flow to pause fulfillment syncing during editing windows, so orders only go to your 3PL after changes are finalized.
- Absolutely. Cleverific supports presets, order and draft order templates, custom workflows, and validations—all designed to reduce errors and speed up processing. Configure it once to match how your team actually works.
PRO Platform
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