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Tuesday, August 12, 2025
Starting August 29, 2025, packages under $800 from most countries will require full customs processing. For China, the end date is now November 9, 2025 due to a...

Thursday, May 22, 2025
Here's what that ' You have 15 minutes left to edit this order ' message really means for both customers and store owners: the Shopify store allows customer sel...

Friday, December 26, 2025
We've been building Cleverific for 10 years. Recently, co-founders Tu and Andrew sat down for a conversation that started with hobbies and ended up somewhere mo...

Tuesday, December 16, 2025
We've been building Cleverific for 10 years. Customer service has always been our first priority, but we never actually discussed why until recently. We both ca...

Tuesday, December 2, 2025
We've been working together since 2009. After 10 years of building Cleverific and serving over 12,000 customers, we wanted to share what we've learned. Starting...

Monday, August 11, 2025
The $800 de minimis threshold that enabled direct-shipping from overseas ends on different dates: August 29, 2025 for most countries, November 9, 2025 for China...

Tuesday, July 8, 2025
The quarter in review: We shipped three major features that directly address brand pain points: billing address editing in Customer Portal and Quick Mode, custo...

Wednesday, June 11, 2025
To control which products customers can edit after placing their order, you use a self-service order editing app like Cleverific that reads product tags from Sh...

Thursday, January 9, 2025
What a year it's been! In 2024, we focused on significantly expanding our self-serve order editing capabilities while giving merchants more powerful tools to ma...

Tuesday, December 10, 2024
Just announced at Shopify Editions: Winter ‘25 : Cleverific now offers Customer Account Extensions for Shopify, bringing our powerful order management tools dir...

Monday, April 29, 2024
Mastering order management: streamline your Shopify store’s editing tools and processes Are you looking to streamline your order editing process? It might not b...

Monday, April 15, 2024
Standard operating procedures for order editing You might need to edit your Shopify orders for many reasons. Developing standard operating procedures (SOPs) for...

Friday, April 5, 2024
When your customer requests a change to their shipping method, you're in control with several convenient ways to handle this type of request. In this article, w...

Friday, April 5, 2024
Plans change. Sometimes, your customer needs an item quickly, and, at other times, they simply change their mind about the urgency. With Cleverific, anytime you...

Monday, April 1, 2024
In today's competitive ecommerce landscape, streamlining and optimizing your sales process is essential for success. One powerful feature that Shopify provides...

Monday, March 18, 2024
Your customer bought from you. Now what? Congratulations on that sale you’ve recently made! As that confirmation lands in your inbox, there's the satisfying sou...

Monday, March 4, 2024
How to improve customer service during high-volume The frenzy of managing online customer inquiries during high-volume sales periods is a demanding time when yo...

Monday, February 19, 2024
8 Shopify draft order limitations and the best apps to solve them Draft orders are a great selling tool - especially in B2B sales - for creating a personalized...
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